Privacy & Data Security

Privacy Policy dewi888 – Personal Data Protection for Malaysia Members

Dewi888 takes your privacy very seriously. This document clearly explains what data we collect, why it is needed, how it is used, and your rights as the owner of that data. We are committed to protecting your personal information at all times.

Encryption
256-bit SSL
Storage
Fully Secure
Controls
Yours
Data Not
Sold / Shared

Why Your Data Safe at dewi888

End-to-End Encryption

All data transmitted between your device and dewi888 servers is protected by the same 256-bit SSL encryption used by major banks. No third party can intercept or read your data in transit.

Your Personal Data Controls

You have full rights over your personal data β€” including the right to access, correct, delete, or transfer it. Requests can be submitted at any time through our support team.

No Sale of Data to Third Parties

Dewi888 does not sell, rent or share members' personal data with third parties for marketing or commercial purposes without the member's explicit consent. Your data is not our commodity.

Secure & Up-to-Date Servers

Member data is stored on servers protected by multi-layered firewalls, intrusion detection systems, and regularly updated security patches. Physical access to data centres is also strictly restricted.

Clear Data Retention Policy

Your data is retained only for as long as necessary for the stated purpose or as required by law. Once an account is closed and the retention period expires, data is securely deleted.

Breach Notification

In the event of any data security breach involving your personal information, dewi888 will notify you and the relevant authorities within the timeframe stipulated by applicable law.

Last Updated: 1 January 2026  |  Version 3.0  |  Supersedes all previous versions of the Privacy Policy.

1

How dewi888 Collects Your Data

Dewi888 collects your personal information through several channels throughout your interactions with our platform. We only collect data that is genuinely required to provide the services you request, ensure account security and comply with applicable legal requirements.

Data collection occurs in the following situations:

  • When you register a new account at dewi888.
  • When you submit documents for identity verification (KYC).
  • When you make a deposit, withdrawal, or any other financial transaction.
  • When you contact our customer support team.
  • When you access and use the dewi888 website or app (usage data is collected automatically).

Data Minimization Principle: dewi888 follows the principle of data minimisation – we only collect what is necessary, nothing more. If we do not need a piece of data to operate safely, we will not ask for it.

2

Types of Data We Collect

Here is a comprehensive overview of the data categories collected by dewi888 and their primary purposes:

Data Categories Example Information Primary Purpose
Identification Data Full name, ID number, date of birth Identity verification (KYC), legal compliance
Contact Data Email address, phone number Account communications, security notifications
Financial Data Bank name, account number (partially masked) Processing deposits and withdrawals
Technical Data IP address, device type, web browser, access logs Security, fraud detection, platform performance
Usage Data Games played, session duration, wagering patterns Service improvement, responsible gaming
Communication Data Customer support conversation records Issue resolution, quality assurance
3

Purpose of Using Your Personal Data

Dewi888 uses the personal data collected for the following purposes, all of which are necessary to deliver our services safely and effectively:

  • Account Operations: To register, verify and manage your dewi888 account.
  • Transaction Processing: To process deposits, withdrawals and all financial transactions accurately and securely.
  • KYC Verification: To comply with legal requirements related to identity verification and anti-money laundering.
  • Platform Security: To detect and prevent fraud, unauthorised access, account misuse and illegal activity.
  • Customer Support: To assist you with any enquiries, complaints or technical issues you encounter.
  • Service Communications: To send important notifications regarding your account, transactions, terms changes and security.
  • Responsible Gaming: To monitor gameplay patterns and provide support to members who may need assistance.

Marketing Communications: We only send you marketing communications if you have agreed to receive them during registration or through your account settings. You may unsubscribe at any time.

4

Data Sharing and Disclosure

Dewi888 does not sell your personal data to any third party. We only share data in limited and lawful situations as follows:

  • Service Providers: Payment processors, KYC verification providers, and third-party gaming platforms that require limited data to deliver related services. All parties are bound by strict data protection agreements.
  • Legal Authorities: If required by law, court order, or a legitimate authority investigation, we may need to disclose certain data.
  • Fraud Prevention: In situations where there is strong suspicion of fraud or illegal activity, relevant data may be shared with the appropriate authorities.

Data Protection Agreements: All third parties we work with for data processing must sign a Data Processing Agreement (DPA) requiring them to protect your data to the same or higher standard as dewi888.

5

Cookies and Tracking Technologies

Dewi888 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, session security, and transaction processing. Cannot be disabled.
  • Performance Cookies: Collecting anonymous information about how users interact with the platform to help us improve performance and user experience.
  • Functional Cookies: Saving your preferences such as language, display layout, and other settings to provide a more personalized experience.

You can manage cookie settings through your web browser. Disabling certain cookies may affect the functionality of some parts of the platform.

6

Data Security Measures

We implement comprehensive technical and organizational security measures to protect your personal data from unauthorized access, loss, destruction, or alteration.

  • 256-bit SSL/TLS encryption for all data in transit.
  • AES-256 encryption for sensitive data stored in the database.
  • Two-factor authentication (2FA) for internal access to systems containing member data.
  • Regular security audits conducted by independent cybersecurity teams.
  • 24/7 monitoring by automated threat detection systems.
  • Network segregation and regular data backup systems.

Vulnerability Reporting Program: If you discover any security vulnerability on the dewi888 platform, please report it to our security team via customer support. We value every responsible disclosure.

7

Your Rights as a Data Owner

As a dewi888 member, you have the following rights regarding your personal data. To exercise any of these rights, please contact our customer support team:

πŸ‘οΈ
Right to Access

You have the right to know what personal data we hold about you and to obtain a copy in a readable format.

✏️
Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data we hold about you.

πŸ—‘οΈ
Right to Erasure

You may request deletion of your personal data in certain circumstances, subject to our legal obligations to retain specific records.

πŸ“¦
Right to Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format, for transfer to another platform.

🚫
Right to Object

You may object to the processing of your personal data for specific purposes such as direct marketing, at any time.

⏸️
Right to Restriction

In certain circumstances, you may request that we restrict how we process your personal data while a dispute is being resolved.

8

Child Data Protection

The dewi888 platform is not intended for individuals under 18 years of age, and we do not knowingly collect personal data from children or minors. Account registration by underage individuals is strictly prohibited.

If we determine that personal data of a child has been collected without valid parental or guardian consent, we will take immediate steps to delete that data and close the relevant account. Parents or guardians who suspect their child has registered on this platform should contact our customer support immediately.

9

Data Retention Period

Dewi888 retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required by applicable law:

  • Active Account Data: Retained for as long as your account is active and for a defined period after the account is closed.
  • KYC Records: Retained for a minimum of 5 years in accordance with anti-money laundering compliance requirements.
  • Transaction Records: Retained for a minimum of 7 years for financial auditing and tax compliance purposes.
  • Security Logs: Retained for 12 months for security investigation purposes if required.
  • Marketing Data: Retained until you withdraw consent or request deletion.

Once the retention period expires, data is securely deleted or anonymised so it can no longer be linked back to your identity.

10

Amendments to This Privacy Policy

Dewi888 reserves the right to update or amend this Privacy Policy from time to time in line with changes to our practices, new legal requirements or technological developments. The latest version of the Privacy Policy is always available on our website.

For significant amendments, we will notify you by email or in-account notification at least 7 days before the changes take effect. Continued use of the dewi888 platform after the effective date constitutes acceptance of the updated terms.

How to Contact Us: If you have any questions, concerns, or wish to exercise your data privacy rights, please contact the dewi888 customer support team, available to assist you 24 hours a day, 7 days a week via live chat on the platform.

Your Privacy, Our Priorities

No Unauthorised Access

Internal staff may only access member data based on approved job responsibilities. Access is logged and audited regularly.

Minimum Data, Maximum Functionality

We only collect data that is strictly necessary for operations. No excessive data collection without a clear and defined purpose.

Full Transparency

We are fully transparent about the data we collect and how it is used. No hidden agendas β€” what you read here is exactly what we do.

Your Data is Safe. Your Experience is Guaranteed.

Join over 500,000 members who trust dewi888 not only for top-tier entertainment, but also for uncompromising data protection. Register with confidence today.

Bahasa Melayu