Terms and Conditions dewi888 – Platform Usage Guidelines

By accessing, registering for, or using the dewi888 platform — whether via website or mobile app — you agree to be bound by all Terms and Conditions set out in this document. This agreement is between you ("Member" or "User") and dewi888 ("Platform", "We" or "dewi888").

If you do not agree with any part of these terms, you are not permitted to register or continue using the platform. dewi888 reserves the right to deny access to any individual who does not comply with the stated terms.

To use the dewi888 platform, you must meet all of the following eligibility requirements:

• At least 18 years of age at the time of registration.
• Residing in a country where participation in online entertainment gaming is permitted under local law.
• Never been declared bankrupt or undergoing insolvency proceedings.
• Not listed on the self-exclusion register of any relevant regulatory body.
• Registering in a personal capacity and not on behalf of any third party or business entity.

Each individual is permitted to hold only one active account at dewi888. Owning multiple accounts, whether under your own identity or another person's, is strictly prohibited. All information provided during registration must be accurate, current, and truthful.

• The name registered must match the name on your official identification document.
• A valid, personal email address and phone number are required.
• Your account password is solely your responsibility — choose a strong password and do not share it with anyone.
• Dewi888 will not be liable for any losses arising from unauthorized third-party access caused by your own negligence.
• Identity verification (KYC) is required before your first withdrawal and whenever unusual account activity is detected.

You must notify dewi888 immediately if you suspect any unauthorised activity on your account. Our support team is available 24/7 via live chat to assist you.

Dewi888 accepts deposits via a range of approved payment methods including FPX bank transfer, Touch 'n Go eWallet, GrabPay, ShopeePay, and cryptocurrency (USDT/BTC).

• The minimum deposit is RM20 for all methods, except crypto which has its own minimum limits.
• All deposits must be made from legitimate financial sources and in your own name.
• Dewi888 reserves the right to request proof of the source of funds for suspicious deposits or those exceeding certain limits.
• Deposits cannot be reversed once credited to your account.
• Dewi888 does not cover any charges imposed by your bank or eWallet provider.

Members who have completed the KYC process may submit withdrawal requests at any time via the account dashboard. Withdrawals are processed within 15 to 30 minutes for most methods.

• The minimum withdrawal amount is RM30 for all methods except crypto.
• Withdrawals must be made to a bank account or eWallet registered in your own name — matching the name on your dewi888 account.
• The daily withdrawal limit is RM30,000 for standard accounts and can be increased for VIP members.
• Dewi888 does not charge members any withdrawal fees.
• Your first withdrawal request may require additional security checks, but this process is typically completed within 24 hours.

Dewi888 offers a variety of bonuses and promotions from time to time. Each bonus is subject to its own specific terms and conditions, including wagering requirements, validity period, and eligible games.

• Welcome bonuses and deposit promotions may only be claimed once per member.
• Wagering requirements must be fully met before funds derived from bonuses can be withdrawn.
• Dewi888 reserves the right to void any bonus suspected of being obtained through illegitimate means or abuse of the promotions system.
• Bonuses may not be transferred to another account or converted directly to cash.
• If wagering requirements are not met within the promotion's validity period, the bonus and any associated wins will expire automatically.

All games offered at dewi888 use an independently certified Random Number Generator (RNG) to ensure complete game fairness. The following general rules apply across all games:

• Results announced by the system are final and cannot be disputed unless there is clear evidence of a technical failure.
• In the event of a technical disruption during an active game, dewi888 reserves the right to void or suspend the affected round at the platform's discretion.
• Wagers that have been submitted and confirmed cannot be changed or cancelled by members.
• Dewi888 reserves the right to decline or restrict bets from any member without providing a reason.
• All specific rules for each game type (Slots, Live Casino, Sports Betting, bingo) are stated on their respective game rules pages.

The following are strictly prohibited and may result in immediate account closure, balance forfeiture, and potential legal action:

• Use of automation software, bots, or any unauthorized third-party tools to gain an unfair advantage.
• Colluding with other players to manipulate game outcomes.
• Money laundering or any other illegal financial activity.
• Exploiting any technical bugs or system vulnerabilities — such cases must be reported to customer support.
• Registering an account using a false identity or another person's identity without authorisation.
• Abusing the bonus system in a manner clearly intended to exploit promotions without genuine play intent.

You may close your dewi888 account at any time by contacting customer support. Any remaining balance (excluding bonus funds that have not met wagering requirements) will be returned to you via an appropriate withdrawal method.

Dewi888 reserves the right to suspend or close any account under the following circumstances:

• Identity verification failed or there is a mismatch in the information provided.
• There is evidence or strong suspicion of fraud, illegal activity, or a breach of terms.
• Requests from relevant authorities.
• Account inactive for more than 12 consecutive months.

Dewi888 is not liable for any indirect, special, consequential, or incidental losses arising from the use of this platform, including but not limited to:

• Financial losses resulting from gambling decisions made by the member.
• Service disruptions caused by factors beyond dewi888's control, such as internet outages or third-party infrastructure issues.
• Any damage to the device used to access the platform.
• Loss of data or information stored outside the dewi888 system.

Dewi888's maximum liability to any member under any circumstances is limited to the net deposit amount made by that member in the 30 days preceding the claim.

Dewi888 takes the privacy and protection of members' personal data seriously. All data is collected, processed, and stored in accordance with our Privacy Policy, which forms part of this agreement. Detailed information on how we handle your data can be found in the separate Privacy Policy document.

In summary, your personal data is used solely for account operations, identity verification, transaction processing, and service improvement. Your data is not sold or shared with third parties for marketing purposes without your consent.

Dewi888 reserves the right to modify, add to, or amend any part of these Terms and Conditions at any time in response to operational requirements, legal changes, or platform improvements.

Changes take effect immediately once the latest version is published on the platform. We will endeavour to notify members of significant changes via email or in-platform notifications, but it remains each member's responsibility to review this document periodically.

Continued use of the dewi888 platform after any changes to the terms constitutes full acceptance of the updated terms. If you disagree with any changes, you may close your account by contacting our support team.